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With WebEx™ technology Alder has the ability to see your computer desktop via the internet. We can take control of your computer to troubleshoot problems, show you how to perform a task, or configure an application. So instead of you having to explain what is happening on your computer, we can actually see what the situation is and help you remedy it on the spot. You will be able to observe every step we take to help solve your problem. During this process we will be talking to you on the phone to answer questions and explain what we are doing. We can also offer you online training from the convenience of you desk. Alder’s WebEx support program offers you the peace of mind of having technical support at your fingertips while keeping costs under control. |
| "Bruce, I just wanted to send you a quick note to personally thank you for the comprehensive email on Trapping in Indesign (below). It was most helpful and exactly what I was chasing. I've spent some time going over your notes this morning and I'm looking forward to seeing results and adjusting settings to suit us. We're a small business in a small country town, independently owned, and surrounded by corporate newspapers - we do well in producing and printing many mastheads. Help like this is hard for us to find locally and these forums are worth quite a lot to us. Thank you again and much appreciation in your contribution to the forums." |