Once you decide on new software, hardware or to improve your workflows, you should consider utilizing one of our Maintenance Programs. We provide you an easy, inexpensive way to insure your systems continue to run consistently and accurately. You also get the piece of mind that if you do experience a problem, an Alder technician will be available to help you.

Maintenance programs are often important to companies who would prefer to outsource support. Often the manpower, time and equipment needed to do the job correctly just aren’t available in-house.

We keep our finger on the pulse of the industry and get updates, patches and work around solutions for known problems on a regular basis. A Maintenance Program can also include ongoing color calibration, updates and patches (keeping your tools up to date), supplemental or ongoing training.

In fact, you can get online support through our WebEx™ support service right at your fingertips. With WebEx technology Alder has the ability to see your computer desktop via theinternet. We can take control of your computer to troubleshoot problems or show you how to perform a task or configurean application. So instead of you having to explain what is happening on your computer, we can actually see what the situation is and help you remedy it on the spot.